Everything you might want to ask.
If your question isn’t here, just call or message Andrew. He’ll talk it through properly — no sales pitch, no rush.
i.How do I get a free quote?
Andrew gives free, no-obligation quotes on every job. Call 07921 864269, message on WhatsApp, email aseal22@gmail.com, or use the contact form — he’ll give you straight advice and a fair price before any work starts.
ii.Are you Gas Safe registered?
Yes. Andrew is fully Gas Safe registered and carries his Gas Safe ID card to every job. Gas safety certificates are issued for all applicable gas work. You can verify any Gas Safe engineer at gassaferegister.co.uk.
iii.What areas do you cover?
Staplehurst, Cranbrook, Hawkhurst, Goudhurst, Sandhurst, Rolvenden, Marden, Headcorn, Tenterden, Biddenden and surrounding villages of the Weald of Kent. Full list of areas →
iv.Do you do emergency plumbing call-outs?
Yes. For urgent problems — gas leak, burst pipe, total boiler failure — call as soon as possible. Out-of-hours emergency call-outs carry an additional charge, always agreed before attending. For active gas leaks, contact the National Gas Emergency Service on 0800 111 999 first. See emergency plumber →
v.How quickly can you come out?
Most non-emergency jobs are booked within the same week, and Andrew can often be there within 24–48 hours. Urgent boiler or plumbing issues are prioritised.
vi.Do you fit new boilers and upgrade heating systems?
Yes — full boiler swaps, system upgrades, new radiators, valves, smart controls and pipework upgrades. Andrew specifies the right boiler for your home, supplies and fits it, registers the work with Gas Safe and Building Control, and hands over the manufacturer warranty paperwork. More on boiler installs →
vii.Is the work guaranteed?
Workmanship is guaranteed for 12 months. New boiler installations also carry the manufacturer’s warranty — typically 5 to 10 years depending on the model.
viii.Which boiler brands do you fit?
Worcester Bosch, Vaillant, Ideal, Baxi and other major UK brands. Andrew recommends the right boiler for the size of your home, your water pressure and your hot water demand — not just whichever has the biggest mark-up.
ix.Do you work on older boilers and heating systems?
Yes. Andrew has worked on every type and age of system across the Weald. If it can be repaired, he’ll tell you. If it makes more sense to replace, he’ll explain why — and you decide. No pressure, no upsells.
x.How do I get a quote?
Call 07921 864269, message on WhatsApp, email aseal22@gmail.com, or fill in the contact form. Andrew will get back to you with honest, no-obligation advice and pricing.
xi.How do I pay?
Cash, bank transfer or cheque on completion. Larger installation jobs typically have a deposit on materials and the balance on satisfactory completion — agreed in writing before work starts.
Just call Andrew.
Quickest way to a clear answer is the phone.